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Scanner Support





 


Agfa Snapscan 300/310 User Manual

Setting up the Scanner
Software Installation in Windows 3.11
Software Installation in Windows 95
Software Installation in Windows NT 3.51
Software Installation in Windows NT 4.0
Software Installation with Apple Macintosh
Making Your First Scan
Troubleshooting - Windows 3.1
Troubleshooting - Windows 95
Troubleshooting - Windows NT

Setting up the Scanner

If you are connecting to a PC, you will firstly need to install the SCSI card supplied with the scanner,

  • Switch off your computer and disconnect the power cord.
  • Remove the cover of your computer.
  • Find a free 16-bit ISA expansion slot.
  • Remove the corresponding slot cover from the back of the computer chassis.
  • Touch some metal part of the computer (usually the chassis itself) and then take out the SCSI card from the anti-static bag. NB. Static electricity can damage the SCSI card.
  • Slot the SCSI card into the ISA socket, it should snap into place and fit firmly.
  • Secure the card with the screw that you removed from the slot cover (point 4).
  • Put back the cover of the computer.

To install the scanner, do the following

  • Unlock the scanner (Switch on the underside of the scanner).
  • Check at the rear of the scanner, to make sure the SCSI ID number is set to 2. If not then set it to 2.
  • Switch off the computer and disconnect the power cord.
  • Plug one end of the SCSI cable into the SCSI card connector at the rear of the your computer.
  • Plug the other end of the SCSI cable into the SCSI connector at the rear of the scanner.
  • Connect the power cord to the computer.
  • Connect the power cord to the scanner.
  • Turn on the scanner and computer.

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Software Installation and Usage (Windows 95)

To install the scanner software, do the following

Scanner Driver
  • Turn on your scanner and computer. (Windows 95 should detect the new hardware)
  • Follow the instructions on the screen. (Windows 95 will ask you which driver you want to use)
  • Select 'Driver from Disk Provided by Hardware Manufacturer' and click OK.
  • Insert the Agfa Scanner CD-ROM into your CD-ROM drive.
  • Click Browse.
  • Select the file agfascan.inf on the CD-ROM and click OK.
  • Remove the CD-ROM from the CD-ROM drive.
Scanner Software
  • Insert the Software Collection 1 CD-ROM in your CD-ROM drive. (Windows should detect the CD-ROM and then automatically run it. If not double click on the CD-ROM icon in 'My Computer' and then double click on softcol.exe)
  • Follow the instructions on the screen and install iPhoto Express. (The image editing software)
  • Remove the CD-ROM from your CD-ROM drive.
  • Insert the Agfa Scanners CD-ROM into your CD-ROM drive. (Windows should detect the CD-ROM and then automatically run it. If not double click on the CD-ROM icon in 'My Computer' and then double click on agfascan.exe)
  • Follow the instructions on the screen. (Install Adobe Acrobat Reader, Fotosnap, EZ-SCSI, and FotoLook).
  • Close the installer program.
  • Remove the CD-ROM from the CD-ROM Drive.

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Software Installation and Usage (Windows 3.11)

To install the scanner software, do the following

  • Turn on your scanner and computer.
  • Insert the Software Collection 1 CD-ROM into your CD-ROM drive.
  • Open the Program Manager.
  • From the File Menu choose Run.
  • Type D:\softcol.exe and press (Enter). (If your CD-ROM is not drive D, replace D with the letter for your CD-ROM drive)
  • Follow the instructions on the screen and install iPhotoPlus.
  • Remove the CD-ROM from your CD-ROM drive.
  • Insert the Agfa Scanners CD-ROM into your CD-ROM drive.
  • Open the Program Manager.
  • Type D:\agfascan.exe and press (Enter). (If your CD-ROM is not drive D, replace D with the letter for your CD-ROM drive)
  • Follow the instructions on your screen. Note - You Must install EZ-SCSI. (Install Adobe Acrobat Reader, FotoSnap, EZ-SCSI, and FotoLook)
  • Close the installer program. (The installation of the software is finished)
  • Remove the CD-ROM from the CD-ROM drive.

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Software Installation and Usage (Windows NT 3.51)

To install the scanner software, do the following

Scanner Driver
  • Turn on your scanner and computer.
  • Open Program Manager.
  • Open Main.
  • Open Windows NT Setup. (The Windows NT Setup dialog box appears)
  • From the Options menu, choose 'Add SCSI controller'. (The SCSI Adapter Setup dialog box appears)
  • Click Add. (The Select SCSI Adapter Option dialog box appears)
  • Select the 'Adaptec AHA 151x' adapter from the drop-down list and click Install.
  • The installation of the driver is finished. (Your computer will restart)
Scanner Software
  • Insert the Software Collection 1 CD-ROM into your CD-ROM drive.
  • Open the Program Manager.
  • From the File Menu choose Run.
  • Type D:\softcol.exe and press (Enter). (If your CD-ROM is not drive D, replace D with the letter for your CD-ROM drive)
  • Follow the instructions on the screen and install iPhotoPlus.
  • Remove the CD-ROM from your CD-ROM drive.
  • Insert the Agfa Scanners CD-ROM into your CD-ROM drive.
  • Open the Program Manager.
  • Type D:\agfascan.exe and press (Enter). (If your CD-ROM is not drive D, replace D with the letter for your CD-ROM drive)
  • Follow the instructions on your screen. Note - DO NOT install EZ-SCSI. (Install Adobe Acrobat Reader, FotoSnap, and FotoLook)
  • Close the installer program. (The installation of the software is finished)
  • Remove the CD-ROM from the CD-ROM drive.

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Software Installation and Usage (Windows NT 4.0)

To install the scanner software, do the following

Scanner Driver
  • Switch on your scanner and your computer.
  • Open the Control Panel.
  • Open the SCSI Adapters. (The SCSI Adapters dialog box appears)
  • Select the Drivers page and click Add. (The Install Driver dialog box appears)
  • Select Adaptec in the Manufacturers list and 'Adaptec AHA151x' in the SCSI Adapter list.
  • Click OK. (The installation of the driver is finished. Your computer will restart)
Scanner Software
  • Insert the Software Collection 1 CD-ROM in your CD-ROM drive. (Windows should detect the CD-ROM and then automatically run it. If not double click on the CD-ROM icon in 'My Computer' and then double click on softcol.exe)
  • Follow the instructions on the screen and install iPhoto Express. (The image editing software)
  • Remove the CD-ROM from your CD-ROM drive.
  • Insert the Agfa Scanners CD-ROM into your CD-ROM drive. (Windows should detect the CD-ROM and then automatically run it. If not double click on the CD-ROM icon in 'My Computer' and then double click on agfascan.exe)
  • Follow the instructions on the screen. Note - DO NOT install EZ-SCSI. (Install Adobe Acrobat Reader, Fotosnap, and FotoLook)
  • Close the installer program.
  • Remove the CD-ROM from the CD-ROM Drive.

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Software Installation and Usage (Apple Macintosh)

To install the scanner software, do the following

  • Disable the virus protection software. You can turn it off in the Extension Manager Control Panel or you can drag the software out of the system folder. (After installation enable the virus checker again)
  • Restart the computer.
  • Insert the Software Collection 1 CD-ROM.
  • Click on your language.
  • Double click the Installer icon to start the program.
  • Make your choice in every successive screen. (Install ColorIt!)
  • Insert the Agfa Scanners CD-ROM in the CD-ROM drive of your Macintosh computer.
  • Double click the Installer icon to start the program.
  • Make your choice in every successive screen. (Install Adobe Acrobat Reader, FotoSnap, and FotoLook)
  • Remove the Agfa Scanners CD-ROM.

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Making Your First Scan

First Scan - Windows (all Versions)

  • Place a colour photograph face down on the glass plate of the scanner.
  • Open iPhoto Express.
  • From the file menu, choose Acquire and then choose Select Source from the sub menu that appears. (The Select Source dialog box appears)
  • Select 'FotoSnap 32 v20.x-Twain'.
  • Click OK.
  • From the File menu, choose Acquire and then choose Image from the sub menu that appears. (The Acquire dialog box appears)
  • Select New Image in the Destination page and click Acquire. (The FotoSnap dialog box appears)
  • Choose photograph from the Original drop-down list box.
  • Choose Colour RGB from the Mode drop-down list box.
  • Choose Monitor from the Output drop-down list box.
  • Choose 100% from the Scale To drop-down list box.
  • Click Preview. (The scanner quickly performs a low-resolution scan of the original in the mode you have selected. The preview is displayed in the Preview window (right side of the FotoSnap dialog box)).
  • Select the area for scanning by manipulating the selection rectangle within the Preview window. (You can change the dimensions of the selection by dragging the handles of the selection rectangle. You can also move the selection by dragging from its centre. If you want to reset the selection frame to its maximum size, double click within the Preview Window)
  • Click Scan. (The image appears in the iPhoto Express window. You can now edit the image in iPhoto express)

First Scan - Macintosh

  • Place a colour photograph face down on the glass plate of your scanner.
  • Open ColorIt! (The untitled window appears)
  • From the File Menu, choose Scan/Import and then choose 'FotoSnap 2.0x from the sub menu that appears. (The FotoSnap dialog box appears)
  • Choose photograph from the Original drop-down list box.
  • Choose Colour RGB from the Mode drop-down list box.
  • Choose Monitor from the Output drop-down list box.
  • Choose 100% from the Scale To drop-down list box.
  • Click Preview. (The scanner quickly performs a low-resolution scan of the original in the mode you have selected. The preview is displayed in the Preview window (right side of the FotoSnap dialog box)).
  • Select the area for scanning by manipulating the selection rectangle within the Preview window. (You can change the dimensions of the selection by dragging the handles of the selection rectangle. You can also move the selection by dragging from its centre. If you want to reset the selection frame to its maximum size, double click within the Preview Window)
  • Click Scan. (The image appears in the iPhoto Express window. You can now edit the image in iPhoto express)

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Troubleshooting - Windows 3.1

Both the scanner and the SCSI board should be visible from within Adaptec's SCSI Interrogator.

If the message 'SCSI Host Adapter is not detected' appears, different solutions are possible -

  • Check the SCSI board is firmly seated and secured in the ISA expansion slot.
  • If your system supports Plug and Play, try setting the ISA Plug and Play mode to 'disable' in the Advanced Configuration Options of SCSI Select. Your host adapter must be configured manually. If needed, you can use the jumper on the host adapter to modify the I/O port address. Please refer to the included documentation of the SCSI host adapter.
  • If your system does not support Plug and Play, the message indicates that there is a resource conflict; other devices are probably using the same I/O port address and/or IRQ. Change the settings one at a time with the jumper on the host adapter and SCSI Select utility.
  • If you are using EZ-SCSI on a Windows 3.x system, try running the EZ-SCSI installer from the MS-DOS prompt. If this installation procedure detects the card, you have to reboot and rerun the windows installation.

If the message 'FotoLook does not find a scanner' appears, different solutions are possible:

  • Check the scanner is powered on.
  • Check the SCSI cable is properly connected.
  • Use Adaptec's SCSI Interrogator to check if the scanner is visible on the SCSI bus. If it is not visible, the message indicates either a SCSI problem, driver problem, or a malfunctioning component. Verify the installation of the 150X SCSI board.
  • Verify the installation of the DOS ASPI drivers in your CONFIG.SYS file. Your CONFIG.SYS file should contain a line similar to the following one,
    • DEVICE=C:\SCSI\ASPI2DOS.SYS /D /P140 /Q10
    Verify if these drivers start properly when you reboot your machine.
  • If the previous solutions do not have any effect, try to start with a minimal system configuration. This will enable you to track possible software conflicts between the ASPI drivers and other drivers in your CONFIG.SYS file. When you press F8 while booting, MS-DOS 6.x will give you the possibility of confirming the installation of each device driver

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Troubleshooting - Windows 95

The SCSI card hangs the computer when it is fitted inside the computer. This only affects computers with the Gigabyte BX chip set motherboards inside them (ie Advent 8570 and Advent 8590). A BIOS upgrade from Gigabyte will be available shortly to cure this problem.

Sometimes when you install the SCSI card, it gives you a missing file message, normally an MPD file. The location of this file on the AGFA CD is in the D:\ENGLISH\UTILITY\ADAPTEC.

To check if both the SCSI card and the scanner are detected properly, carry out the following instructions,

  • Click on Start / Settings / Control Panel.
  • Double click on the System icon.
  • Select the Device Manager tab.
  • Open the AGFA scanners icon. (It should show the scanner name)
  • Open the SCSI controllers icon. (The Adaptec SCSI card should appear)
  • If either of the above have either a red cross or a yellow exclamation mark next to them then remove them and restart the computer.

If the message 'The SCSI Host Adapter is not detected' appears, different solutions are possible,

  • Check the SCSI board is firmly seated and secured in the ISA expansion slot.
  • If your system supports Plug and Play, try setting the ISA Plug and Play mode to 'disable' in the Advanced Configuration Options of SCSI Select. Your host adapter must be configured manually. If needed, you can use the jumper on the host adapter to modify the I/O port address. Please refer to the included documentation of the SCSI host adapter.
  • If your system does not support Plug and Play, the message indicates that there is a resource conflict; other devices are probably using the same I/O port address and/or IRQ. Change the settings one at a time with the jumper on the host adapter and SCSI Select utility.

If the message 'FotoLook does not find a scanner' appears, different solutions are possible,

  • Make sure you are switching the scanner on before the computer.
  • Check that the SCSI cable is connected properly.
  • Use device manager to check that the scanner is being seen properly. If there is anything with a yellow exclamation mark next to it, remove it. Also check to see whether you have a section called "Other Devices", if so remove everything in that section. After that restart the computer.
  • Check to make sure the host adapter and scanner have different SCSI IDs. The scanner should be on 2, the host adapter on 7.
  • Try downloading the latest SCSI drivers from Adaptec's web site.

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Troubleshooting - Windows NT

Make sure you do not install EZ-SCSI Lite on a Windows NT system. Windows NT incorporates its own SCSI layer. Therefore installation of EZ-SCSI Lite is not needed.

If the message 'The SCSI Host Adapter is not detected' appears, different solutions are possible,

  • Check the SCSI board is firmly seated and secured in the ISA expansion slot.
  • If you get error messages while starting NT, check if the device driver is running. Double click the devices icon in the Control Panel window and check the status of the Sparrow device.
  • If your system supports Plug and Play, try setting the ISA Plug and Play mode to 'disable' in the Advanced Configuration Options of SCSI Select. Your host adapter must be configured manually. If needed, you can use the jumper on the host adapter to modify the I/O port address. Please refer to the included documentation of the SCSI host adapter.
  • If your system does not support Plug and Play, the message indicates that there is a resource conflict; other devices are probably using the same I/O port address and/or IRQ. Change the settings one at a time with the jumper on the host adapter and SCSI Select utility.
  • In order to run SCSI Select it may be necessary to make a bootable MS-DOS floppy disk with this utility on it. Copy all files in the \English\Utility\150X (on the AGFA Scanners CD) directory to this floppy and boot your system with it.

If the message 'FotoLook does not find a scanner' appears, different solutions are possible,

  • Make sure you are switching the scanner on before the computer.
  • Check that the SCSI cable is connected properly.
  • Check if the scanner is visible on the SCSI bus.
    • In the Control Panel, open the SCSI Adapters icon.
    • If the scanner is not visible there is a SCSI problem, a driver problem or a malfunctioning component. Verify the installation of the SCSI board. Check to make sure there are no conflicts or driver problems for the SCSI board.
  • Check to make sure the host adapter and scanner have different SCSI IDs. The scanner should be on 2, the host adapter on 7.

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