Packard Bell Pulsar 16-35 - Hardware
Floppy Drive Accessed When Screensaver Starts
When the screen saver comes on, the floppy disk drive is accessed. This is caused by the Mcafee Virus Scanner software, which can be set to run a virus scan when the screen saver comes on. To disable this, go into the Control Panel and then Display Properties. In the Screen scan section, there is an option to disable the feature.
Sleep Mode Problems
If the machine is having problems going into sleep mode, or the sleep mode button doesn't work when it is pressed, in Windows, go into the Control Panel, then Power, click on ADVANCED, then TROUBLESHOOTING, enable APM 1.0 and restart computer when prompted. Then restart the computer and go into the BIOS and make sure Power Management is Enabled.
Some of the Pulsar machines come with Radio cards installed. If the machine has had the Master CD run on it, then despite Audiostation saying the Radio is present, the software for it will not be loaded. You need to run the separate Radio software disk (normally one 3.5" floppy disk), which should be supplied with the machine.
Removing Case on Tower Unit
To remove the case on the Pulsar Tower Units,
On-Screen Volume Display During Games
If you get the green on-screen volume display appearing whilst playing games, this is due to the game changing the volume level during play. The only fix for this is to disable the volume display permanently, which can be done by renaming or deleting the file OSD.EXE, which is in the c:\Program Files\Media Select\Onscreen folder.
If the media select keys stop working, then the software to reinstall it can be found in the C:\WINDOWS\OPTIONS\CABS folder. Find the file MMKBDUK.INF, right-click on it and select the Install option. When it has finished, shutdown and restart the computer, and all should be fine.
If you get a problem whereby the keyboard fails to respond, and all the lights start flashing, then try the following. Go into the BIOS (F2 when you switch the machine on), and press F9 (Load Setup Defaults). Then go into Peripheral Configuration and set the Serial A port Back to COM 1. Then save the changes and restart the computer.
AT6800W / USR Winstorm Modems
The correct way to remove these modems is to double click on either the AT6800 or US Robotics icon in the Control Panel, and then click on the Uninstall button. If you then restart, it'll happily autodetect and reinstall the modem for you.
If you don't remove the modem this way, then (normally) it won't reinstall properly, either telling you there are missing files, or the installation will loop. To get round this,
With the AT6800 modem, if you have the modem plugged into the telephone line and reboot the machine, when it gets into Windows it automatically grabs hold of the line, cutting off any other call on the same line.
To troubleshoot these modems, first start Hyper Terminal. If there is no visible prompt, type ATE1, then press (Enter).
Then you can use the following commands -
Note : These tests will only work if the modem is properly installed in Windows. If these tests cannot be performed because the modem cannot be accessed in Windows, uninstall the modem and then reinstall it.
Static Allocation Node #3
Wave Rider Error Message
When your computer runs into Windows, you get the following message "Wave Rider is enabled on this computer, but software libraries are not loaded". The solution, go into Control Panel / System / Device Manager, and remove everything in the Sound, Video & Games Controllers section. Shutdown and restart the computer, and it should redetect the sound card, and the message should be gone.
Hissing Noise Through Speakers
Strange as it may sound, try reinstalling DirectX, this normally cures the problem.
Blue Screen on Monitor
When you switch the monitor on, all you get is a completely blue screen. The solution is to switch everything off, then unplug the power cable from the back of the monitor. You then need to plug it back in, making sure to get a firm connection.
Machine Losing Data/Running Slow
According to Packard Bell, with the Pulsar 20, 23, and 24 models, unless a UDMA hard disk drive is fitted into the computer, it will run slow and start to lose data.
No Display on Screen
If when you switch the computer on, the screen is blank, try unplugging the keyboard and restarting the computer. A lot of the time it is a faulty keyboard rather than a faulty graphics card that causes this problem.
POST Errors on Pulsar 30
When the Pulsar 30 was booted up, it gave POST errors, these were 1 long and 3 short beeps or 1 long and 2 short beeps.
Moved jumper J8B2 to pins 2-3 and re-booted, this boots into CMOS screen. Exited out of CMOS powered down and replaced jumper back to original possition (a screen tells you to do this).
Machine not Booting
If you get a Pulsar machine that will happily load off a warm reboot, but will consistantly show no operating system found off a cold boot, then go into the BIOS and check that "Hard Disk Predelay" is enabled (Shold be on the first BIOS screen).
Hauppage WinTV Card
Anyone who is experiencing problems fitting a WIN TV Card to a Pulsar machine and is getting an error message saying GetHdl ERROR, try this -
Intel Create and Share Camera
Camera Causes System to Lock
When trying to make RVP call, using the camera supplied with some Pulsar systems, the system freezes while trying to connect video and needs hard reboot. The solution is to disable our old friend the Software WaveTable -
Also make sure that you've installed the supplimentary disk supplied with the Create and Share pack.
You might come across MSCVRT40.DLL ERRORS with intel camera pack. According to Intel this is because of wrong version of MSCVRT40.DLL. This might have gone unnoticed with windows 95 but it looks like Win98 it bit fussy about the correct version, causing the camera to cease working. As usual a patch has been produced, which can be downloaded from Intel's website.
The speakers emit a loud wailing noise when the machine first enters Windows. This is caused by the speakers feeding back through the built-in Microphone in the Monitor. To solve this,
HP Laserjet II Printer
The HP Laserjet II printer software is installed on the Packard Bell Pulsar machines by default in the factory (and may be reinstalled by the Master CD). This is because some of the bundled software (I forget which) requires printer software installed before it will work.