UKT Support logo

Home
What's New
Message Board
Contact Us

Search the Site
powered by FreeFind

Acer
Advent
Amstrad
Apple
Canon
Compaq
CTX
Epson
Hewlett Packard
Mitsubishi/Apricot
Packard Bell
Other Manufact.


Easy Salon Management

File Extensions
Humour
Links
Microsoft
Reference
Scanner Support





 


Packard Bell - MWave

Boxes Missing off Audio ControlCrackling Speakers
Disabling MWave ModemFM Radio Not Ticked
Joysticks in Win95Known MWave Error Messages
MWave and Direct XMWave and Memory
MWave Not Dialling MWave Sound Testing
MWave Telephone GamingPort Already Open or Open Comm
Testing the ModemView Connectors Program

KNOWN ERROR MESSAGES

a) MCI_Error AG

Look in the SYSTEM.INI file and check the following lines are present -

[BOOT]
Drivers=mmsystem.dll power.drv MWAgent.dll, mwnotify.dll, mwcontnd, blocklstw, msmixmgr.dll

[drivers]
wave=mmsystem.dll

If these are OK, then

  • Restart the computer and press F8 when it says "Starting Windows 95". Choose "Command Prompt Only" from the menu.
  • Go to the FAXWORKS\QUEUEOUT directory and delete all the files in there.
  • Restart the computer.

b) MCI_ Error AJ - MWave Discriminator Error

  • Click on Start / Find / Files and Folders.
  • Search for the file MWave.INI. It should find 2 copies.
  • Double click on the one in the C:\MWW directory.
  • Make a note of the settings in the [World Trade] section.
  • Double click on the copy in the C:\WINDOWS directory.
  • Make sure the [World Trade] settings are identical. If not, make the necessary changes, and shutdown and restart the computer.

c) MMSYSTEM 257 INVALID MCI DEVICE ID UCID RETURNED WHEN OPENING THE MCI DEVICE

Solution run Faxworks quick setup again, to allow Faxworks to reassign PRODUCT ID.

d) Modem Already in Use or is Unavailable or MCI error 253

This is normally caused by Faxworks trying to send a fax, and it has got stuck in the system. To clear this go into the C:\FAXWORKS\QUEUEOUT directory and delete it's contents. You will them need to restart the machine.

e) If you get any of these errors

VXD004-MWAVE DEVICE BOARD NOT FOUND
VXD006-UNKNOWN ERROR
VXD007-INCORRECT MWave.386

This is down to the line DEVICE=C:\MWave_C\MWDD0410.EXE not being present in the CONFIG.SYS file.

f) MWave HAS DETECTED A MEMORY CONDITION THAT MAY CAUSE PROBLEMS WITH WINDOWS

  • Remove the MODE CON CODE PAGE and keyboard lines from AUTOEXEC.BAT, checking also that CALL MWave START is the last line.
  • Run C:\MWD\UTILS\FASTCFG. When the blue screen appears, make sure the Games option is selected (instead of Advanced Modem).
  • Run C:\MWD\UTILS\MWCONFIG. Change the Modem I/O address to 3F8.

g) MWave MEMORY ALLOCATION - UNABLE TO ALLOCATE MEMORY

Add the following line into the CONFIG.SYS file -
shell=c:\command.com /e:2048 /p

h) BTRIEVE Error

Check the Win.ini has

[BTRIEVE]
OPTIONS=/m:32 /f:20 /p:2048 /u:2

[BREQUEST]
OPTIONS=/r:20 /s:20 /d:532 /w:2

If this doesn't work, then try reinstalling Faxworks from the installation disks.

Return to Top of Page

Testing The Modem

  • Click on Start / Programs / Windows Explorer.
  • Locate the C:\MWW\MODEM directory.
  • Locate MWMWIN.EXE and double click on it.
  • If the modem is working OK, an MWave Ready box will appear with lots of modem lights on it.
  • If the modem is not working properly you will get an error code almost immediately

In all instances, to verify that the MWave card is OK, do the following

Shut down Windows and Restart in MS-DOS mode.
Type at dos prompt -
MWMODEM 28800
then type ECHO ATA > COM2

If you get any error messages, ie Couldn't Install Modem, or Write Fault Error, then check the BIOS and Fastcfg settings below. If you get no error messages at all, skip these and check the Config.sys, Autoexec.bat, Win.ini, and System.ini settings mentioned below.

BIOS SETTINGS

(Look under ADVANCED, PERIPHERAL CONFIGURATION)

MANUAL CONFIGURATION - not auto.
SERIAL A ( EXT.DB9 ) COM 1
SERIAL B ( INT.HED ) COM 4

(Look under ADVANCED, PLUG n PLAY)
USE ICU, and set boot-up to WIN 95
SAVE CHANGES IF NECESSARY

FASTCFG - MWCONFIG

use F8 on start-up to choose Command prompt(No.5)

At the DOS PROMPT, type
CD\MWD\UTILS
and then run FASTCFG
This program lets you alter the MWave settings
FASTCFG : set mwave to ADVANCED MODEM
also PRESS H to view hardware set-up. which should be as follows:

DEVICEADDRESSIRQDMACOM
mwaveCE30100---
modem2F83---2
Gen MIDI3309------
sound22051---

Joystick - Enabled
CD-ROM - Disabled

(If these settings need changing, exit and type MWCONFIG at the DOS prompt)

CONFIG.SYS

Make sure the following is present -
DEVICE=C:\MWave_C\MWDD0410.EXE

AUTOEXEC.BAT

PATH=C:\MWW\DLL;C:\MWD\MWMANAGER;C:\MWD\MWGAME
SET MWRUN=TRUE
SET MWPATH=C:\MWD\MANAGER;C:\MWD\MWGAME
SET LIBPATH=C:\MWD\MANAGER
SET MWROOT=C:\MWD
SET BLASTER=A220 I5 D1 T1 *** T4=SBPRO
CALL MWave START (must be the last line).

WIN.INI

make sure that the run line has C:\MWW\MANAGER\MWS.EXE C:\MWW\MODEM\MWMWIN.EXE
also, If you were getting a BTRIEVE ERROR add the following sections at the END

[BTRIEVE]
OPTION=/m:32 /f:20 /p:2048 /u:2

[BREQUEST]
OPTIONS=/r:20 /s:20 /d:532 /w:2

SYSTEM.INI

make sure that PBIRPORT=1 is under the [386ENH] section

If all of these are ok, then remove the COM PORTS and let WINDOWS RE- DETECT, it should find them, if not, then more than likely its a h/ware fault, but your above checks should have confirmed this. Otherwise you can add them yourself. (IBM APTIVA 28.8 DATAFAX) - is the type of modem. You can also add an exclusion in EMM386, as such X=CE30-C3EF, but this is pulling at straws!

If all this fails, then reload the modem software, and if that doesn't work, then there is a fair chance it's a broken modem.

Return to Top of Page

Disabling MWave Modem

To disable the MWave modem, without loosing the sound system, click on Start / Programs / Packard Bell / Miro MWave Software / Hardware Configuration (Alternatively you can go into Windows Explorer and run the file C:\MWD\UTILS\MWCONFIG.EXE). Change the Fax/Modem IO address to Disabled. When you've done that, go into the Control Panel and Modems, and remove the MWave modem from the list.

Return to Top of Page

Crackling Speakers

This is common and moving the volume controls in Win 95 doesn't make any difference. Go to the Dos prompt and type FASTCFG, Press A - for Audio control. Hey presto - another volume control, seems to reduce / stop the problem!

Return to Top of Page

MWave and Joystick Icon

This is a simple fix, but this problem may get quite common. To get a joystick icon on the control panel which will allow you to calibrate the joystick for Win95 with an MWave.

Go to add new hardware Manually install sound video and games controllers, Microsoft, Gameport Joystick. there will now be an icon and you can waggle at your leisure.

Return to Top of Page

MWave Memory

If Win95 reports 6MB of RAM instead of 8MB on a Packard Bell with MWave, then check the MWave startup menu you'll find that the Advanced Audio option is ticked, set this to Games and as if by magic you'll get your 2MB of memory back.

Return to Top of Page

"Port Already Open" or "Open COMM" Error

Go into System.ini and 386enh section. If the line PBIRPORT=1 is present change it to 0. Reboot the machine.

Return to Top of Page

Box Missing off Audio Control

If you have boxes (ie Radio or TV) missing off the MWave Mixer, what you need to check is the MWave.ini file in the windows directory. Check the [PCMWAVE] section and make sure the lines AUXRADIOE=1, and AUXTVE=1 are present, if not add them back in. NB. if you want the boxes unticked set them to =0.

Return to Top of Page

FM Radio Not Ticked

When you load up MWave Audio Mixer and put a tick into the Radio box, shutting down and restarting Windows causes the tick to vanish. The solution to this is to check the Win.ini file. On the Run= line make sure that,

C:\Mww\Manager\Mws.exe C:\Mww\Modem\Mwmwin.exe

are present. If not add them back in and save changes and exit.

Return to Top of Page

MWave Telephone Gaming

The MWave uses the DSP to process sound and modem stuff. In DOS, it can't handle full modem and sound spec at the same time. If you run FASTCFG, you can choose which option is used. The default is games which gives SB Pro with no modem. You can go for telegames which will give SB (not Pro) with a 14400 modem. Or if you are using DOS comms stuff, you can have no sound with a 28800 modem.

Return to Top of Page

MWave Sound Testing

Access Start/Programs/Packard Bell/Miro MWave Software/Audio Control. Press play button and check all lights above sliders are green. Press record button and check all lights above sliders are red. Check all volume controls are up. Check all "input source" (on left side of sliders) are ticked (except for TV). Close the Window.

Also in Miro MWave Software click on Level Control and make sure there isn't a cross in the mute box.

Return to Top of Page

MWave - View Connectors

Click on Start / Programs / Packard Bell / Miro MWave Software. In here there is an option called View Connectors. This lets you check that everything is plugged in properly.

Return to Top of Page

MWave Not Dialling

MWave that wasn't dialling at all, either through Faxworks or Winsock (After setting up an easynet Internet account). The solution was to disable autodetect dial tone from call center (setup, fax setup).

Return to Top of Page

MWave and Direct X

Sometimes when you install a game which requires Direct X, it conflicts with the MWave drivers. You need to edit the System.ini file, and remove the following lines, in the [386Enh] section,

DVA.386
PBEWDO1S.386
ARKDOSHK.386

NB. DVA.386 might be listed twice, and the other 2 files might be named PBEWDO1S.VXD and ARKDOSHK.VXD

Then edit the WIN.INI file and remove C:\FMEDIA\FMEDIA.EXE from the RUN= line.

After that, go into the Control Panel, and Multimedia, and put a dot next to DEFAULT device and not next to MPU401 compatible. Restart the computer and reinstall Direct X.

This will unfortunately disable FMedia, and therefore the Remote Control (Assuming you are using the Packard Bell one).

Return to Top of Page