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Epson EPL-N2000

Product Controls: Epson EPL-N2000 Laser

SelecType/Alt - Press the button once to choose OneTouch mode 1; press the button twice to choose OneTouch mode 2; press the button three times to enter into SelecType mode

Continue + Alt - Press this key sequence to put the printer back online after clearing a problem; hold down this key sequence until the display reads Reset and this clears the printer's memory; hold down this key sequence until the display reads Reset All and you will change the printer back to default settings (same effect as turning the printer off and then back on again)

Form Feed - Press this button when the light above this button is flashing to print the data remaining in the printer's memory

On Line - Press this button to switch the printer between online and offline status

Menu (used in SelecType mode) - Selects a new SelecType menu

Item (used in SelecType mode) - Selects a new menu item

Value (used in SelecType mode) - Changes the setting of an item

Enter (used in SelecType mode) - Saves the new setting of an item

Alt - Used with the Menu, Item, or Value buttons to scroll through selections in reverse order

On Line or SelecType - Exits SelecType mode

Paper Source, Page Size, Manual Feed, Orientation - These buttons are part of the OneTouch mode 1 settings; after entering mode 1, press the appropriate button for the setting you want to change and keep pressing that button until the value you want appears on the display

RITech, Copies, MP Tray Size, Toner Save Mode - These buttons are part of the OneTouch mode 2 settings; after entering mode 2, press the appropriate button for the setting you want to change and keep pressing that button until the value you want appears on the display

Why am I getting garbled or asterisks (*) as output?

Make sure that both ends of the interface cable are plugged in securely. Be sure you use a double-shielded, twisted-pair parallel interface cable no longer than six feet in length for Parallel B; no longer than 30 feet in length for Parallel C. If you are using the serial interface, make sure you set the baud rate, protocol, data bit, and related settings correctly. The emulation setting for that port may not be correct. Specify the emulation mode with SelecType or the Remote Control Panel utility. If the printer still does not print correctly, contact your dealer or an authorized EPSON Customer Care Center.

The Remote Control Panel utility does not function as expected.

Software programs override Remote Control Panel settings, so use your software settings instead of the utility whenever possible. If your settings have been changed by your software, reset your printer.

What is needed to hook the EPL-N2000 up to a Macintosh in a stand-alone or networked environment?

Adding an optional EPSONScript (PostScript Level 2) module allows the printer to be directly connected to a Macintosh computer in a stand-alone or networked EtherTalk environment. Adding an optional LocalTalk module and EPSONScript module allow the printer to directly connect to a Macintosh in a stand-alone or networked LocalTalk environment.

Why aren't my graphics printing correctly?

Make sure that your program is set for the printer emulation you are using. If you are using the serial interface, make sure you set the baud rate, protocol, data bit, and related settings correctly. Graphics require large amounts of memory, so you may need to install additional memory in your printer (refer to Chapter 4 of your User's Guide for memory information).

The print out is too dark. How can I make the print out lighter?

Try to lighten the Density setting in the printer driver (refer to Chapter 2 of the User's Guide). If you are using the Windows 3.1 EPSONScript driver, use the SelecType Config menu to change the Density setting. If the problem persists, try replacing the imaging cartridge.

Is the EPSON EPL-N2000 a true 600 x 600 dpi printer?

Yes, the EPL-N2000's RISC based controller and high-precision laser assembly are fully capable of addressing and marking a true 600 x 600 dot per inch resolution. Some other vendors misleadingly use euphemisms such as "600 dpi-class" to promote printers that do not offer true 600 x 600 dpi resolution.

What is the maximum paper capacity of the EPL-N2000 printer?

The EPL-N2000 comes with an oversized, adjustable paper tray that can hold 150 sheets of 13" x 19", 11" x 17", letter, or legal size paper. In addition, the printer comes with a lower paper cassette that holds 500 sheets of letter size paper and accepts an optional letter size lower paper cassette for a total capacity of 1,150 sheets.

Can the EPL-N2000 directly connect to an Ethernet network as a printer server?

Yes, the EPL-N2000 comes with an Ethernet interface and can be directly connected to an Ethernet network as a print server. This allows the printer to be a shared network printer for all network users.

How many computers can share the EPL-N2000 with its standard interfaces?

The printer can accommodate one or more network computers using its built-in Ethernet interface, along with two additional stand-alone computers using its two built-in parallel ports.

Can the EPL-N2000 accept EPSON's optional Coax, Twinax, Parallel, or Serial Type-B interface cards?

Yes, by removing the printer's standard Ethernet interface board, the printer can accept either an optional Coax, Twinax, Parallel, or Serial Type-B interface card.

What is the recommended number of users to share an EPL-N2000 in a network environment?

The recommended number of users is eight or more.

Can I print two-sided documents with this printer?

Yes, you can print two-sided documents if you have installed the optional Duplex unit. The option for two-sided printing is found in your printer driver.

Why does the printer keep getting paper jams?

Try using a higher-quality paper, one that is not too thin or rough. Try turning over the stack of paper in the tray. Most packages of paper indicate the printable surface with an arrow on the end of the package. make sure that side is loaded face up. Always fan the stack of paper and then tap the edges to align them before you load the stack. Be sure you are not loading too much paper into the tray. Be sure to adjust the paper guides so that the paper can slide in freely. Never let more than 500 sheets accumulate in the output try on top of the printer.

Why won't paper load from the lower paper cassette tray?

If paper will not load at all, make sure you have selected to load from the cassette in the printer driver (refer to Chapter 2 of the User's Guide for details). Also, make sure the cassette contains paper and is properly installed (refer to Chapter 4 of the User's Guide for more information). Make sure you are using letter size paper in the cassettes you have.

Why is the display panel blank after I turn on the printer?

Turn off the printer and check the power cable connections between the printer and the electrical outlet; then turn the printer back on. If the electrical outlet is controlled by an outside source such as a wall switch, plug the printer into a different outlet. Also, plug another electrical device into the outlet to check whether the outlet is operating properly.

The On Line light is off and the printer doesn't print.

Press On Line once; the On Line light should come on and printing should resume.

The On Line light is on. Why isn't anything printing?

Your computer may not be properly connected to the printer. Check both ends of the cable between your printer and computer. Also, make sure your interface cable meets the specifications for your printer and computer. Make sure your software is properly setup for your printer. Check to see if the imaging cartridge is empty; if necessary, replace it. If you are using an optional serial interface, make sure you set the baud rate, protocol, data bit, and related settings correctly. If you are using a parallel interface, check the Speed setting the SelecType to match the value the computer requires. You may have to set Speed to Normal and Bi-Di to Off if you are having communication problems (refer to Chapter 3 of your User's Guide for more information).

Why won't the font I selected print correctly?

The selected font may not be supported by your printer (refer to the Introduction or the Technical Information manual for more information). If Image Optimum is set to Auto or On, fonts may be changed to increase print speed. Try setting Image Optimum to off in the printer driver or the SelecType Config menu (refer to Chapters 2 and 3 of your User's Guide).

The position of the print out on the page is incorrect.

Make sure you are using the correct page length and margin settings in your application program. Some applications may not send a paper size command to the printer, in this case the paper size being used should be set manually on the printer for the designated paper tray.

How can I stop the printer from printing completely blank pages?

Make sure you have enough toner by checking the SelecType Toner option the Setup menu. If toner is low, replace the imaging cartridge. Check that the imaging cartridge is installed correctly. Try printing a status sheet. If the status sheet prints correctly, check your interface cable connection and software settings for a solution. If blank pages continue to print, the problem may be with the printer.

Why is the back side of the printed page smudged?

Toner may have spilled in the paper path. Remove the imaging cartridge and then clean the paper path of the printer using a soft, lint-free cloth (refer to Chapter 5 of the User's Guide for additional information).