Epson Stylus Pro 5000

Will the server run on my network?

The server supports the following network protocols: Ethernet (100/10Base T, 10Base 5 AUI), TCP/IP, and Novell IPX. It also has the following ports which you can use to connect the server to a network: Parallel input (for Windows 95 only), 10/100BaseT (RJ45), and AUI.

What are the requirements to use this system with a Macintosh?

Your Macintosh will need to meet the following minimum requirements: 32 MB of RAM or higher, EtherTalk Phase installed, and System 7.1 or higher.

What are the requirements to use this system with a Windows computer?

Your Windows-based computer will need to meet the following requirements: 80386, 80486, or Pentium processor, 32 MB of RAM or higher, a mouse supported by Windows, and Microsoft Windows version 3.1 or later, Windows 95, or Windows NT version 3.51 or 4.0. If you are using Windows 3.1x, you will also need IPX/SPX networking protocol set up and MS-DOS version 5.0 or later. If you are using Windows 95, you will also need IPX/SPX networking protocol set up. If you are using Windows NT 3.51 or 4.0, you will also need Microsoft Windows NT with TCP/IP networking protocol set up.

What are the requirements to use this system with a UNIX workstation?

Your UNIX workstation will need to meet the following requirements: standard TCP/IP connectivity and TCP/IP printing software that conforms to RFC1179.

What are the requirements to use this system with an IPX (Novell) network?

To print with an IPX (Novell) network, you will need a Novell file server running Novell NetWare software version 3.11, 3.12, or 4.0 that supports Frame Ethernet SNAP, Ethernet II, 802.3, or 802.2.

When I press the power button on the printer, the printer turns itself on and then immediately turns itself back off. What should I do?

Hold the power button down for approximately 5 seconds when you want to turn the printer on. If you quickly press and release the power button, the printer will turn itself off immediately after it powers up.

The Stylus Pro 5000 does not have a data light. How do I know when the printer is receiving information?

The power light functions as the data light. When the power light flashes, the printer is receiving information from the computer. When the power light remains solid, the printer has completed the print job and is ready to receive another.

If I want to clear the printer's memory, what should I do?

Make sure the printer is on, and hold down the RESET button on the printer for approximately 3 seconds.

One or more of the ink out lights is flashing or on solid. What does this mean?

If one of these lights is flashing (which occurs when there is approximately 5% of the ink left in the corresponding cartridge), the ink supply in the corresponding ink cartridge is getting low and you will need to replace the cartridge soon. If one of these lights is on solid, the corresponding ink cartridge is completely empty and will need to be replaced in order to continue printing.

Does the EPSON Stylus Pro 5000 use the same ink cartridges as the EPSON Stylus Color 3000?

The Stylus Pro 5000 and Stylus Color 3000 use the same black and yellow ink cartridges, but the Stylus Pro 5000 magenta and cyan ink cartridges are unique to this printer. The part numbers for the EPSON Stylus Pro 5000 ink cartridges are as follows: black ink cartridge S020118, cyan ink cartridge S020147, magenta ink cartridge S020143, yellow ink cartridge S020122. These part numbers are listed on the ink cartridge slots of the printer for reference.

How can I check the ink levels?

By using the Status Monitor, which is part of the internal web page on the RIP Station 5000. To access the Status Monitor, open your web browser and type the IP address of the RIP Station 5000 after "http://" in the "Location" field. Then, click on "WebSpooler". Once you are on the WebSpooler page, choose "Status Monitor" from the "Window" menu. At this point, you will see the Status Monitor, which contains information on ink levels, paper levels and types, and the printer status.

I am unable to connect to the internal web page of the RIP Station 5000. What should I do?

Make sure the address you are typing in your browser is "http://" followed by the IP address of the RIP Station 5000. You can determine what this address should be by printing a Configuration page from the RIP Station. Make sure web services are enabled in the Web Services Setup menu of the RIP Station. Also, make sure you are using a web browser that supports Java applets.

When I send a print job, the paper type, size, and tray number settings appear in the RIP Station 5000 display and the word "ALERT" appears at the bottom of the display. What does this mean?

The paper size and/or print mode settings selected in the software do not match the paper size and/or media type lever settings on the printer's paper tray. Make sure the print option settings match the lever settings. If you wish to deactivate the paper sensor on the printer so that this condition cannot occur, set both the paper type and media type levers on OTHER.

Can I use cleaning sheets in this printer?

Yes. If a paper tray is not feeding properly, you can use a cleaning sheet to remove paper dust in the paper paths.

How do I manually feed paper through the front manual slot of the printer?

The manual feed slot is located above the standard paper tray of the printer. You can load one sheet at a time. Make sure the paper's printable side is facing down. If you are using paper longer than letter size, pull out the paper tray extension and cover extension on the standard paper tray. Align the right edge of the paper with the right edge guide and insert the paper into the slot until it meets resistance. The printer will automatically feed the paper. When a print job is sent, the printer will start printing on this paper. If the sheet doesn't eject completely after the print job is done, press the EJECT button on the printer to feed the paper out.

How do I manually feed paper through the rear manual slot of the printer?

You can feed paper of all sizes and weights through the rear manual slot, one sheet at a time, up to 44 inches long, and up to 200 lb. Use this slot when you need a straight through paper path. Make sure the paper's printable side is facing up. If you are using paper longer than letter size, pull out the paper tray extension and cover extension on the standard paper tray. Open the rear manual slot cover, and slide the edge guide to match the icon for your paper size. Align the right edge of the paper with the edge guide and insert the paper into the rear manual slot until it meets resistance. The printer will automatically feed the paper at this point. If you are using long or heavy paper, you may need to hold the sheet until the printer starts to feed it. The printer will start printing on the sheet once print job is sent. If the sheet does not eject completely after the print job is done, press the EJECT button on the printer to feed the paper out.

The power light is on solid on the printer, but nothing prints. What should I do?

Make sure the parallel cable is connected between the RIP Station 5000 and the printer, and make sure the cabling is properly connected between the RIP Station 5000 and your network. If the cabling was not the issue, turn off the printer and RIP Station, disconnect the interface cable from the printer, and run a printer check. If the printer check works, reconnect the parallel cable between the printer and the RIP Station and try sending a job (like the Test Page, Demo Page, or Configuration Page, for example) directly from the RIP Station to the printer. If you are unable to send a job directly from the RIP Station to the printer, try connecting another parallel cable between the RIP Station and the printer. If the printer sounds like it is printing, but there is no ink on the paper, the print head nozzles may be clogged. Run a cleaning cycle followed by a printer check. After running a printer check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cleaning cycle/printer check routine. If there are still gaps in the printer check pattern after 4-5 cleaning cycles, try running a print head alignment. If you are still unable to print a complete printer check after running the print head alignment, try changing the ink cartridge corresponding to the color of the line which is missing from the printer check. If all of the previous suggestions do not help the printer check to print completely, contact EPSON for further assistance.

My printout has horizontal or vertical banding. What should I do?

Make sure your paper is loaded with the printable side in the correct orientation. The printable side should be facing down in the tray or front manual feed slot, and facing up in the rear manual feed slot. Make sure the Print Mode setting for your print job matches the paper type you are using. If the previous steps do not resolve the situation, try running a cleaning cycle followed by a printer check. After running a printer check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cleaning cycle/printer check routine. If there are still gaps in the printer check pattern after 4-5 cleaning cycles, try running a print head alignment. If you are still unable to print a complete printer check after running the print head alignment, try changing the ink cartridge corresponding to the color of the line which is missing from the printer check. If all of the previous suggestions do not help the printer check to print completely, contact EPSON for further assistance.

My printout is faint, blurry, grainy, or colors are incorrect or missing. What can I do to resolve this situation?

Make sure the Print Mode setting for your print job matches the paper type you are using. Make sure your paper is loaded with the printable side in the correct orientation. The printable side should be facing down in the tray or front manual feed slot, and facing up in the rear manual feed slot. Make sure your paper is not damp or damaged. Also, print the Configuration page from the RIP Station 5000 and make sure the press simulation is set correctly. If the previous steps do not resolve the situation, try running a cleaning cycle followed by a printer check. After running a printer check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cleaning cycle/printer check routine. If there are still gaps in the printer check pattern after 4-5 cleaning cycles, try running a print head alignment. If you are still unable to print a complete printer check after running the print head alignment, try changing the ink cartridge corresponding to the color of the line which is missing from the printer check. If all of the previous suggestions do not help the printer check to print completely, contact EPSON for further assistance.

My printout is smeared. What should I do?

If you are printing on thick paper, make sure the media type lever on the printer's paper tray is set to THICK PAPER. If you are printing on glossy film or similar substrates, make sure you use a support sheet or sheet of plain paper under the paper stack. Do not load more than 30 sheets of glossy film in the tray.

How do I align the print head on my EPSON Stylus Pro 5000?

To align the print head, make sure the printer is turned off and has paper in the standard paper tray. Then, hold down the RESET and EJECT buttons while you press the OPERATE button to turn on the printer. The printer will then print a page containing four patterns. Check the printout and select the numbered pattern, from #1 to #4, that is not aligned (If more than one pattern is not aligned you will need to repeat this step). If you are selecting pattern #1, press the RESET button repeatedly until the black ink out light turns on. If you are selecting pattern #2, press the RESET button repeatedly until the cyan ink out light turns on. If you are selecting pattern #3, press the RESET button repeatedly until the magenta ink out light turns on. If you are selecting pattern #4, press the RESET button repeatedly until the yellow ink out light turns on. Press the EJECT button to register your selection. At this point, the printer will print a page containing seven patterns. Determine which pattern contains a set of lines which are vertically aligned. If you are selecting #1, press the RESET button repeatedly until the black ink out light turns on solid. If you are selecting #2, press the RESET button repeatedly until the black ink out light starts flashing. If you are selecting #3, press the RESET button repeatedly until the cyan ink out light turns on solid. If you are selecting #4, press the RESET button repeatedly until the cyan and magenta ink out lights begin to flash. If you are selecting #5, press the RESET button repeatedly until the magenta ink out light turns on solid. If you are selecting #6, press the RESET button repeatedly until the yellow ink out light starts flashing. If you are selecting #7, press the RESET button repeatedly until the yellow ink out light turns on solid. If you do not see the pattern corresponding to your selection after pressing the RESET button six times, begin pressing the EJECT button repeatedly until you see the appropriate pattern. Once you see the pattern corresponding to your selection, press the CLEANING button to register your selection. If there are additional patterns on the first page (the four pattern page) that are not aligned, repeat these print head alignment instructions for those patterns. If you are finished aligning the print head, turn the printer off momentarily to save the alignment setting.

Is the display brightness on the RIP Server adjustable?

No, the brightness is not adjustable.