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Canon BJC-880 Printer

Error Codes

Error CodeError ConditionSolution
10 CHECK PAPERPaper Pickup Error / No PaperAdd Paper or clear paper jam and press ONLINE
12 COVER OPENCover is openClose the cover
13 CHECK PAPERPaper Jam or Exit Paper JamClear paper jam and press ONLINE
14 NO INK CART.Ink cartridge(s) not installedInstall cartridges
16 NO BLACK INKRequire Black inkInstall new ink cartridge
16 NO YELLOW INKRequires Yellow inkInstall new ink cartridge
16 NO MAGENTA INKRequires Magenta inkInstall new ink cartridge
40 SERVICESCSI interface errorRequires Service
50 ServiceCarriage errorsRequires Service
51 ServiceCapping errorRequires Service
52PrintheadRequires Service
53PrintheadRequires Service
54PrintheadRequires Service
55PrintheadRequires Service
56PrintheadRequires Service
57PrintheadRequires Service
58PrintheadRequires Service
59PrintheadRequires Service
5A,5B,5C,5D SERVICEInk detection errorsRequires Service
5E / 5F SERVICECarriage Motor errorsSee Notes Below. If problem Persists, then the printer requires a service
61,62,63,65,66,68,72 SERVICEInternal hardware errorsRequires Service
65 Service 1 BeepEngine Rom checksum errorRequires Service
65 Service 2 BeepsEngine Ram checksum errorRequires Service
65 Service 3 BeepsPrinter Controller Error 2 ErrorRequires Service
65 Service 4 BeepsPrinter Controller Error 2 ErrorRequires Service
65 Service 5 BeepsFlexible Cable Check Error 1Requires Service
65 Service 6 BeepsFlexible Cable Check Error 2Requires Service
65 Service 7 BeepsNo Operator displayRequires Service
65 Service 8 BeepsController ErrorRequires Service

Notes - Error 5E is indicated

  • Turn the printer off
  • Open the top cover and check to see if the carriage lock lever is set correctly.
  • This lever is used to lock the carriage when the printer is to be transported.

Notes - Printer Offline Error

Make sure you have selected PARALLEL or SCSI (if using SCSI set the correct ID) in the Menu (see below).