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Canon BJC-4300 Printer

General

Adapter

AD-330

Alternative Drivers

Drivers you can use if the BJC-4300 driver is not available.

  • DOS : BJ-200/200e/200ex (BJ Mode/Black)
  • DOS : Epson LQ2550 (LQ Mode Colour/Black)

Cartridges

  • BC-20 - Black Ink
  • BCI-21bk - Black Ink Tank (BC-21)
  • BCI-21c - Tri Colour Ink (BC-21)
  • BC-21e - Colour Print Head
  • BC-22e - Photo Ink
  • BC-29f - Fluorescent Ink

Cleaning Print Head

With the printer online, hold down the RESUME button for 2 beeps.

Self Test

Demo Test : Switch Printer off. Hold down power button for 1 beeps. Press RESUME to stop.
Status Test : Switch Printer off. Hold down power button for 2 beeps. Press RESUME to stop.
Ripple Test : Switch Printer off. Hold down power button for 3 beeps. Press RESUME to stop.
Nozzle Test : Switch Printer off. Hold down power button for 4 beeps. Press RESUME to stop.

Serial Number

Located on the rear of the printer, centre back of sheet feed.

Known Issues

Black Page When Printing Faxes

If when you print a fax, it comes out as a solid black page, go into the printer's properties and set the printer to Mono.

Printing Squashed or Running off Right Hard Side of Page

If your printing is either squashed down the left hand side of the page, or that it runs off the right hand edge of the page the cause is down to the printer not detecting the right colour cartridge in the printer.

What you need to do is go into the Properties for the printer, then into the Graphics tab, and in the Colour Model section, change the setting from Colour to Photo Colour (if it is already set to Photo Colour, change it to Colour).

Printer Properties - Graphics

It might also be worth turning on Cartridge Detection as well.

Printer Properties - Settings

Scanner Print Head

If you get a problem whereby you get a General Protection Fault when the Screensaver starts, after you've installed the Scanner Software, the problem is with the software driver for the scanner head. Download the latest driver from Canon's Website. The version that definitely causes the problem is version 1.10.

Problems with Cartridge Detection

  • Power off the printer
  • Unplug the printer's power cord, wait 5 seconds then replug the power cord in.
  • Hold the Power button for 6 Beeps
  • Release the Power Button

This will reset the printer and should resolve incorrect cartridge detection problems.

Error Message : "Internal Error: Colour Adjustment Method will not be available".

Whenever you try to print you get the above message. If you press OK, it prints, but if you press Cancel it says you don't have enough memory to use the printer's driver. The solution is to update the printer's drivers to version 3.93 or higher. The drivers should be available from Canon's Website. Remember to uninstall the previous driver before updating.

When an image is scanned, it prints 4 times bigger then the page

This happens when you are using PAINT to print from. Use the software that came with the scanner or use any graphical/Desk Top Publishing software.

Compressed Printing when using Photo Cartridge

When using an BC-22 cartridge, printing is compressed by 50% horizontally. Settings used are Colour Model = Photo and Print Quality = High.

The BC-22 cartridge will only print properly when Print Quality is set to Standard. The BC-22 has since been discontinued and replaced with the BC-22e, which will print properly when Print Quality is set to High.

Error Codes

Power/ErrorIndicator
Color
BeeperError/CauseSolution
Off  No Power 
OnGreen Ready State 
OnOrange1Paper Pickup Error or out of paperAdd Paper or clear paper jam and press Resume
OnOrange2Paper JamClear paper jam and press Resume
OnOrange5Cartridge Mode MismatchWhen wrong cartridge is installed for Printing or Scanning.
BlinksGreen1Cartridge Not detectedInstall or replace cartridge. You will notice the carriage will be in the middle postion.
BlinksGreen<>Orange1RAM ErrorUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange2ROM ErrorUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange3BJ Cartridge Displacement errorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange4Home Position ErrorRemove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service
BlinksGreen<>Orange5Waste FullRequires Service
BlinksGreen<>Orange6Temperature Sensor ErrorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange7Print PositionUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange8-9Head temperature or sensor errorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange10Cleaning ErrorRemove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service
BlinksGreen<>Orange11Scanner Cartridge IS-22 DisplacementOccurs when the IS scanner cartridge is detected but cannot correctly identify it, Try resetting the IS cartridge

Waste Error Reset

Unplug Power Cord
Hold POWER and RESUME buttons
Plug in Power Cord
Release buttons
Open front door of printer
Hold the CARTRIDGE and RESUME buttons
Press POWER
Release all buttons after the beeps
Press CARTRIDGE once
Press RESUME